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Workday Adds State and Local Government Clients to Platform

Enterprise software provider Workday announced new government customers adopting its HR and finance systems to replace legacy technology.

Tobias Teague

September 2, 20262 min read

Government Modernization - illustration, Jake Team LLC

Workday, Inc. has reported a significant increase in state and local government entities selecting its enterprise platform to consolidate human resources and financial management operations. The company stated that agencies across the United States are moving away from disconnected legacy systems in favor of a unified digital infrastructure.

New customers adopting Workday include the City of Bell Gardens in California, Bexar County, the State of Delaware, the City of Fond du Lac in Wisconsin, the Commonwealth of Massachusetts, New Jersey Transit Authority, the New York State Unified Court System, and the Utah Transit Authority.

Additionally, the City of Akron in Ohio, the State of Georgia, the City of San Mateo in California, and Sandy City in Utah have recently completed their transitions to the platform.

These recent adopters join a broader group of public sector clients. Workday noted that more than 100 state and local government organizations selected its services within the last two years. The company emphasized that this growth reflects a wider trend of public agencies seeking to modernize outdated technology stacks that often separate HR, payroll, time-tracking, and finance functions.

Manuel Carillo, director of finance and administrative services for the City of Bell Gardens, highlighted the speed of their implementation. After operating on an aging platform for ten years, the city went live with Workday Human Capital Management and Financials in just five months. Carillo stated that the transition provided real-time visibility into processes that previously lacked such transparency.

The City of Akron, which serves nearly 198,000 residents and employs over 2,300 people, replaced a 30-year-old system characterized by paper-based workflows and duplicate data entry. The city is now utilizing digital self-service tools that allow employees to check pay stubs and paid time off balances without contacting HR staff. Managers can access overtime data directly rather than submitting IT tickets.

Akron has also begun testing early-access features including a Self-Service Agent, Payroll Agent, and Financial Audit Agent. These tools utilize natural language processing to answer routine questions and automate payroll validation tasks. Michael Hofherr, senior vice president of industry product at Workday, said the platform aims to give public servants reliable technology for hiring, payroll, and budget management.

Workday described its approach as integrating artificial intelligence with the same business processes, data security, and controls that agencies already use. The company argues this allows government organizations to apply AI responsibly to mission-critical work while reducing the administrative burden on staff who previously spent time retrieving basic information.

Workday Inc. employs about 5,399 people in Pleasanton, according to local government records.

Source: Morningstar.

Sources

https://www.morningstar.com/news/pr-newswire/20260902la38762/workday-signs-a-new-state-or-local-government-nearly-every-week-as-agencies-move-off-of-legacy-systems

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Tobias Teague

Tobias Teague reports on local business, new openings, and economic development in Pleasanton.

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